I travel on British trains a lot. I reckon trains in India are better. We have the worst and most expensive service in Europe.
The east coast line went back into public ownership and became the most efficient and profitable in the country. But we can’t be having that. Where is the sense in customer care. But panic not we managed to get rid of all that by selling it back to Richard Branson.
He actually has a sign on these cattle trucks that asks How are we doing? and an address to send your thoughts to him….So here’s the letter I wrote.
HOW AM I DOING.
Dear Richard Branson I thought I’d just send a quick note in regards to your question how am I doing? Well I’m afraid the answer’s not very good. I’m not sure where to start on this subject but let’s first go with the often overwhelming…
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